TERMS AND CONDITIONS
According to the S.O.L.A.S. regulation, the Greek and Albanian agreement and the European Union Communal Instruction 98/41, it is now mandatory, for reasons of safety, to state the following information when making your reservation: Surname, Name, Nationality, Date of birth, Place of birth (country), Type of document, Number of document, Expire date, Gender, Age category (Adult, Child, Infant), need for special care, Telephone number, e-mail address, Vehicle Plate number. Passengers requiring special care must notify at the Company’s main reservation offices.
Passengers' contact information: We advise passengers, upon purchasing their tickets, to provide their telephone number (preferably their mobile phone number) or e-mail address so that they are informed in case of delay, cancellation or suspension of the itineraries. In case that passengers do not wish to provide any contact information, the Company does not assume any liability since the passengers will not be informed in case of delay, cancellation or suspension of the itineraries.
Reservations and bookings can be made through all Central agencies at the Port, and online in official Finikas Lines website at www.finikas-lines.com.
The ticket is issued in the passenger’s name and is strictly personal. It is not transferable and is valid only for the specific route it has been issued for. Any change must be reported to the central ticket office at the Port.
Fares and timetables listed in this catalogue are based on conditions existing at the time of print. If any conditions should change after the time of print, the Company reserves the right to make changes to the timetable, the fares and the routes or to refrain from contractual obligations without prior notice. The Company however is not liable for any damages resulting thereof. The aforementioned conditions include any kind of unforeseeable circumstances like an increase in fuel prices or currency fluctuation. In the unlikely event that contractual obligations may not be fulfilled, the customer is entitled to a full refund of payments made. Schedules are subject to change without prior notice.
The fares of tickets purchased in other countries may differ due to fluctuations in the exchange rate.
Group fares can be requested through the Company. A group consists of minimum 16 passengers.
In compliance with the Council Regulation (EC) No 2252/2004, under aged passengers must have their own travel documents to embark. (PASSPORT)
• Children under the age of 18 are not accepted on board without being accompanied by the two parents or an adult person.
a) Children being accompanied only by one parent, a written authorization must be signed by the other parent.
b) If the adult is not one of the two parents a written authorization must be signed by either parents or legal guardian.
c) Appropriate forms are available at the central ticket office at the Port.
d) If the parents are not in the Country of the departure port the signature of the authorization must be authenticated from the state of the children and to been translated from the embassy of the country of the port of departure.
e) If the parents are not at the port but in the Country of the port of departure the signature of the authorization can be authenticated from a Police Department of the Country of the port of departure.
f) If the parents are at the port of departure the signature of the authorization can be authenticated from Passport Control Office.
g) The written authorization has to be remitted to the Passport Control Office and the Master or the Purser of the vessel.
Passengers requiring special care must notify at the Company’s main reservation offices
Due to our compliance with the security regulations of the ISPS (International Ship and Port Facility Security) code all persons and all items brought on board the Vessel are liable to be searched. Persons refusing to comply with this demand shall be denied access on board and will be reported to the appropriate port authorities.
The limit of liability for loss or damage of luggage shall be determined by the relevant provisions of Regulation (EU) No 392/2009 of the European Parliament and Council of 23.04.2009.